Funny how situations seem to arise in groups: I received several calls from folks these last couple of weeks whose automatic backups were not working. One of them LOST THEIR DOCUMENTS.
Fortunately they were able to retrieve the important stuff with the help of FileSalvage, which thankfully most of us will never need.
When I put a backup solution in place, I ask that our client be sure to check regularly to see that the backups are happening. It's the one place where, regardless of how comfortable or tentative someone is with their Mac, I kind of insist that they become familiar with the setup, at least enough to know when it's broken.
Backups can fail for any number of reasons:
~ The external backup drive (the box sitting outside your computer) can fail.
~ Power can go out and confuse the backup software.
~ The software can get broken by an update to the Mac.
Suffice to say that it's crucial that you not assume that your backups are happening. If you're not sure how to check them, or which backup software we installed, please give me a call. We should set up at least a short appointment to go over that stuff. Erick or I can write up very quick instructions -- 5 to 10 clicks and you'll be golden.
Thanks for reading!