The Keychain to Success

Having problems with keychains?

If keychain permissions are giving you fits, the first thing to do is type "keychain" into Spotlight, and open Keychain Access. When it's open, click on the Keychain Access menu next to the Apple menu, and click on "Keychain First Aid." In the appropriate blank, click the "Repair" button, and click "Start"

If any errors show up in red, click Start again, until no more errors are found. 

Now, you also probably want to keep your default keychain unlocked. And unless you're using a generic user account on a workstation, you'll want to turn on "User Names and Passwords" in Safari's AutoFill preferences.

There are other techniques for securing your information. Needless to say, once should take extra precautions when storing sensitive material on a laptop. Get ahold of to discuss the options.

Bonjour, kemosabe. Vie gates?: iChat on your private network

Everyone do this with me: Open iChat (if it ain't in your Dock, it's in your Applications folder). Click on the Window menu in iChat. If you see Rendezvous, click on that; if you see Bonjour, click on that. If you're asked to login to that network, click Login.

If everyone in your organization does this, you'll all see each other in the Rendezvous or Bonjour window. I find sending quick text messages often more civlized — and always more quet — than phone intercom. I know of one office where they change their iChat status to show when they're in the office or out to lunch, on the phone, etc. …

… Guess most people I know are fairly out to lunch most of the time, but that's another story.

By the way, you can text to my AIM account s1r4real. If I'm not online, your message will be forwarded to my phone — which is easily set up, by the way, in your AIM preferences.

Also, for folks using a server, Apple is including secure private iChat in the next version of OS X Server.

"If you invite them, they will come": iCal invitations & notifications

This is a natural question, and I hope Apple makes this procedure more obvious in the next iCal:

In a calendar that you administer, click on an event.

Look to the right of the main iCal window; if you don't see a separate information panel, like a drawer, sticking out to the right, click on the button with "i" in the circle at the bottom right of the main iCal window. There's rarely any need ever to close this Info.

Now, in the info panel, click the grey word "None" next to the black "attendees." Start typing the name of someone in your address book. When their name is filled in automatically, hit the key. Now, add your own address in there (just this time, for practice). Finally, at the bottom of the info panel, cilck the Send button.

Et voilà! You have just emailed an invitation to someone, and you (and Apple Mail and iCal) stand awaiting their reply. Look in your email, and also in the Notifications panel of iCal (there's a button bottom left of iCal, and "Show Notifications" is in the View menu.

Moving items from subscribed-to calendars

Turns out that you can copy events from one calendar to another, even if the first calendar is one you're subscribed to. (Given: You can't copy into a calendar you're not able to edit.)

This could be useful, for example, if you wanted to send invitations to people who weren't included in the first round.

Ejectile dysfunction: CD is stuck in the drive!

My CD/DVD burner drive won't let me insert a disk. I think it thinks there's a disk already in there but there isn't. Is there a way to get it "unlocked?"

So, is this a "slot-loading" or do you put the disc in a tray that pops out?

Reminds me of the time at Kinko's when the older lady put the CD into the 5 1/4" floppy disc drive. A Windows computer, natch, and I wish I had a picture of the look on my face. I seem to recall that those damn PCs were bolted down. I giggled a lot.

Either way, try opening iTunes and pushing the eject button at bottom right. If that doesn't work, follow these instructions:

From macosxhints.com: http://www.macosxhints.com/article.php?story=20031210193237190)

I had a CD get stuck in my slot-loading superdrive Aluminum Powerbook, running 10.3. The CD became unresponsive and not recognized by my computer at all! Here is the fix:

Hold Control-Command-Option-Eject Button; this will shut down your computer. Turn the power on with the power button and hold Command-Option-O-F -- this will boot you into open firmware. Now type
eject cd and hit the Return key and wait until the CD pops out. Type

mac-boot
and you are ready to rock!
[robg adds:
As mentioned elsewhere on the site, you can also try holding the mouse button down during boot to force the system to eject any inserted CDs.]

When do I unplug my laptop?

What is the right way to treat my notebook regarding recharging. It mostly lives on my desk and acts as a desktop; I take it elsewhere in the house or yard once every day or two, for maybe an hour. For the rest, it's at my desk. So the question is: can I leave it plugged in and sleeping?

So, here's the protocol:

If the laptop is fully charged — it has a green light on the Apple adapter, or it says "100% Charged" in the battery menu — AND you're done using it, close the lid and unplug it.

If it's not completely charged when you're done working, close it to put it to sleep and let it charge all the way up to green, and THEN unplug it.

The longer the laptop is plugged in while the battery is fully charged, the more stale the battery will get, and the shorter its life.

Lastly, every couple of months, one will want to run the battery down to absolute zero — the screen goes black and won't wake up, but the light on the front still glows — then plug it in and charge it all the way up in one go. This conditions the battery, sort of reminding it how much capacity it should have. One should do this to a brand new battery also, AFTER charging it all the way up the first time.

By way of example, my current PowerBook battery, now 2.5 years old, has a fine 2-to-3-hour lifespan, because I have it unplugged so much of the time.

Just so long as you call me

Would you rather I call or e-mail questions to you?

Either is fine, though my responses to emails will be slower. I can also use text messaging via mobile phone 210.367.3420, AIM chat to s1r4real
(which forwards to my Treo), Skype to jjmarcus, remote control over secure VPN, Morse code, smoke signals... ;-)

What is your billing policy regarding questions by phone or email or whatnot, i.e. when you're not on-site?

I charge per hour, pro-rated, for whatever interaction I have with clients, excepting getting-to-know-you calls or meetings, and little one-off chat messages. $60/hr for homes, non-profs, and artists; and $100/hr for businesses.

Incoming mail has stopped coming in

Wondering why I am no longer receiving mail in Apple Mail.app. I have checked the settings, and every other thing I can think to do. I know the account is active because I can go to webmail and get the email.

So, in the left column, next to the word Inbox, is there a circle icon with a triangle or lightning bolt inside it? If so, click that, and take the account online. Then click Get Mail. Tell me if you get any errors.

I was also having a problem with continually having to put in my password on the other accounts.

It would be worth it to open Keychain Access and see if your keychain is unlocked. One should also periodically run "Keychain First Aid" from the application menu (the one next to the Apple menu that changes its name depending on what app you're in).

j2mac.com site updates

I've finessed my About page a bit, and would love to hear your
thoughts about the language. But more appealing, perhaps, is my
updated list of software enhancements for the Mac.

My favorite spam subject line

It used to be "Bill, get bigger, firmer breasts!" but now it's "I
cartilage my putative".

Woah.

SuperDuper errors

If SuperDuper ever throws a red "X" at you, go to the Log. See the button at the bottom called "Send to Shirt Pocket..."? 

After you do what I suggest below, you'll want to click that button, and do whatever it tells you. 

It occurs to me that there is a chance that -- don't freak -- you have data corruption. I'd bet even if you had it, it's not bad, because you have been able to transfer and backup successfully at least twice.

But if you know how to run Disk Utility from your installer discs, that would be wise. Do it on both your internal and external drives. If you have TechTool, DiskWarrior, or Drive Genius, great, run 'em just for kicks.

And if you have anything with the name "Norton" on it, please put it in the nearest garbage pail. Seriously.

InDesign is printing gobbledy-gook

if InDesign is printing an infinite number of pages of gibberish, try resaving the linked images from Photoshop, and update the links in the doc.

Airport Express not connecting consistently

We have been having trouble with our Airport Express. It is
working very slow (takes about 1 min. or longer to load a page).
The internet works fine when we plug it directly into the
computer. It was working fine a month ago but now it won't. I
have tried resetting it and unplugging everything. We have had
problems with this Express before (we had to unplug it fairly often
just to get our computers to connect to it).

Unfortunately, I find Airport devices to be the most finicky of Apple
products, often requiring more resets than a simple device like this
should. So, I would absolutely recommend resetting the Airport
Express back to factory defaults (pressing the reset button for about
15 seconds until the light blinks 4 times), and reconfiguring it with
Airport Setup Assistant. If you have already done that, you might try
switching cables out. If that doesn't work, and if it's under
warranty, please call Apple to get a new one. If it's out of
warranty, might as well buy a brand new, freaky-fast Airport Extreme!

30,000 mile checkup

Sitting at the Honda dealer, checking out my domain-registration possibilities, admitting that it's tempting to continue with GoDaddy just because of the huevos behind their Super Bowl commercials.

Meanwhile, this is pretty funny... http://www.tuaw.com/2007/01/22/mad-

tvs-take-on-the-iphone/

Almost finished at SAY Sí

I've been working on the lab at SAY Sí's new facility since the very beginning of January, and I feel like it's finally just about done (at least on the new Intel iMacs; the G4 eMacs have to wait until the students are done with their current video project).

Learning to work with NetRestore and Casper Composer, and Portable Home Folders, has been exhilarating, and doing it all with Apple Remote Desktop over Gigabit, bending the machines to my will in a single keystroke... well, it makes me giddy. Yes, I know I need to get out more...

My first mobile post

I'll be giddy if this works.

Re: Address Book Question

I recently realized that all my contacts in my address book are gone.  I was wondering how I should go about getting them back.  I figure I need to use the back-up hard drive for this, but don't know what to do exactly.

Thanks,

 Ryan

Exactly. As long as you haven't backed up to the external since the contacts went away, you're good. So:

1) Quit Address Book

2) in your home folder on your laptop, go to ~/Library/Application Support (where "~" is your home folder).

3) Inside there, change the name of the folder AddressBook to "AddressBook old" (no quotes)

4) Now plug in the external drive, and from your backup's Application Support folder, drag that AddressBook folder into your laptop ~/Library/Application Support.

5) Eject the external (just in case)

6) Open Address Book. Your contacts should be there.

BTW, if that drive is the LaCie I remember it to be, with USB in addition to Firewire, then with the new Airport Base Station, we can plug the drive into the Base Station and share it to your network. Instant Network Attached Storage. Sweet!

JJM