Previously we have been able to control PCs with LogMeIn, because it has been browser-based, and the same company has had Hamachi, a free VPN thing that I always meant to play with, but didn't like that I had to use a 3rd-party app to do it. But now LMI has a plug-in to install on the Mac. Very very sweet.
So, I was talking with a new client who lives a little ways out of San Antonio, and we were discussing the methods I use to provide support, and he said, "Well, you could always connect to me with LogMeIn."
Sho' 'nuff: About 20 minutes later, I had an account at LogMeIn and was able to access my own computer from afar. I had set up a VPN for this already, but LogMeIn is way easier. I can't believe they released it to beta a year ago, and went 1.0 in December, but anyway I'm glad to have it now!
Now, they don't have their Pro version available for Mac, so you can't grab files or print remotely like you can with a VPN, so that latter option might still be preferable for many folks, perhaps with Hamachi and perhaps with the iVPN solution I mentioned previously. But just being able to get to your screen is huge.
Incidentally, security goes like this: You have a password to log in to your LogMeIn account, and then to control your computer you need to enter the name and password for your user account.
And what do we learn from this? Pleeeeeeease make sure you have good, strong passwords on all of your accounts, both online and on your computer, and please don't use the same password for every frackin' thing you do!
Log me up, Scotty.